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Kundenservice im Metallgewerbe, Vorarlberg
Seit Jahrzehnten ist unser Auftraggeber ein sehr erfolgreicher Profi-Partner für Werkstätten, Fertigung oder Produktion. Ihre Bewerbung wird höchst vertraulich behandelt!
<h2>Aufgaben</h2>
<ul><li>Technische und kaufmännische Beratung und Unterstützung der Industriekunden</li>
<li>Anwendungs- und Lösungsvorschläge im Bereich Zerspanungstechnik, Umwelttechnik und Werkstättenbedarf ausarbeiten</li>
<li>Angebotserstellung und -verfolgung</li>
<li>Enge Zusammenarbeit mit dem Verkaufsteam und Unterstützung bei Marketingaktivitäten</li>
<li>Einkaufsverhandlungen mit Lieferanten führen</li>
<li>Verlässlicher Ansprechpartner für Hersteller und Lieferanten</li>
</ul><h2>Qualifikation</h2>
<ul><li>Abgeschlossene technische Ausbildung in den Bereichen Zerspanungstechnik, Werkzeug- oder Maschinenbau</li>
<li>Idealerweise erste Erfahrung aus dem Ein- oder Verkauf</li>
<li>Kommunikative Persönlichkeit mit Verhandlungsgeschick &amp; hoher Kundenorientierung</li>
<li>Gute EDV-Kenntnisse</li>
</ul><h2>Benefits</h2>
<ul><li>Sicherer Job in einem sehr erfolgreichen Unternehmen</li>
<li>Abwechslungsreiche Tätigkeit</li>
<li>Möglichkeit zur Weiterentwicklung</li>
</ul>Es handelt sich hier um eine Fixanstellung direkt beim Unternehmen. Wir freuen uns auf Ihre Bewerbung und gerne können Sie uns auch telefonisch kontaktieren. Wir versichern Ihnen höchste Verschwiegenheit!
Karl Loizenbauer
+43 699 19194406

Customer Service Zerspanungstechnik und Werkstättenbedarf

Our mission is shaped by a strong understanding of values: home, simplicity, cooperation, and sustainability define our brand. Whether you live in vibrant Vienna, between mountain peaks in the Alps, or along our many rivers - with your work at HALLOSONNE you become a part of our solar system and can actively shape the energy transition as aJunior Customer Care Specialist (all genders)You like to use your energy for this<ul><li>Provide exceptional customer service via various communication channels, including phone and email.</li><li>Educate customers about product features, usage, and best practices, contributing to their overall satisfaction.</li><li>Troubleshoot and resolve customer issues effectively and efficiently to ensure timely resolution.</li><li>Work closely with the sales and operations teams to foster smooth customer relationships throughout the entire customer journey.</li><li>Assist the Customer Care Lead in setting up our end-to-end customer care funnel to ensure efficient operations and the establishment of key performance indicators (KPIs) to measure and enhance the customer journey's quality.</li></ul>These are highlights from your orbit<ul><li>At least 2 years of experience in a customer care or service-related role, ideally in a B2C environment.</li><li>A strong passion for customer satisfaction and a desire to go above and beyond to meet their needs.</li><li>Strong stress resistance and savviness in handling challenging customer enquiries.</li><li>Strive to achieve individual and team-based performance metrics and customer satisfaction goals.</li><li>Familiarity with digital processes and an eagerness to explore innovative solutions to support the business's growth.</li><li>Knowledge of hardware portfolios and prior experience in building a hardware service organization is advantageous.</li><li>An understanding of quality assurance and quality control principles to ensure top-notch service delivery.</li></ul>Become part of our solar system <ul><li>Work in a goal and results-driven company where indeed every member of the team can impact the outcome of our careers.</li><li>Benefit from our flat hierarchies and agile way of working to contribute with your ideas, experience, and mindset.</li><li>Meet enthusiastic people who share their experience and expertise with you and the whole team, always open to learning new things themselves.</li><li>Make new friends in our team, for example at our regular after-work events.</li><li>Enjoy flexible working hours and decide how and where you can work best.</li><li>Use your sponsored "KlimaTicket" to get to work or explore all of Austria.</li><li>Be part of our PSOP - Phantom Stock Option Program and benefit from HALLOSONNE's success.</li><li>Keep your body moving - with a free membership to myClubs | sports provider.</li><li>Receive a fair payment according to your qualifications and previous experience with a gross monthly salary starting at € 2.400,- (definitely above the KV level).</li></ul>Do you want a job in our solar system? Do you want to actively participate in the energy transition? Do you want to have a job that moves you and society forward? Then we want to get to know you as soon as possible!

2 Customer service Jobs in Austria